Shipping Policy

At D Luxe Perfume, we value your trust and strive to provide you with a smooth and reliable shopping experience. Please read our shipping policy carefully before placing your order.
 

Order Processing

  • All orders are processed within 24-48 hours after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
 

Shipping Method & Delivery Time

  • We deliver across India through trusted courier partners.
  • Standard delivery time is 3-7 business days depending on your location.
  • Remote or out-of-service areas may take longer to deliver.
 

Shipping Charges

  • Free shipping on orders above ₹2,000.
  • A flat shipping fee of ₹99 is applicable on orders below ₹2,000.
 

Order Tracking

  • Once your order is shipped, you will receive a tracking ID via WhatsApp/SMS/Email.
  • You can track your order online through the courier partner’s website.
 

Prepaid Orders Only

  • We accept only prepaid orders to ensure smooth and secure transactions.
  • Cash on Delivery (COD) is currently not available.
 

Delays & Issues

  • Delivery times are estimated and may vary due to unforeseen reasons such as courier delays, weather conditions, or regional restrictions.
  • If your order is delayed beyond the expected time, please contact us 📩 dluxeperfume@gmail.com 📞 ‪+91 9893677718‬, 982630555.
 

Damaged / Missing Packages

  • In case of damaged, tampered, or missing packages, please report to us within 24 hours of delivery with photos/videos for quick resolution